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At Flexdolly LLC, we are committed to protecting your privacy and safeguarding your personal information. Our Privacy Policy outlines our data collection and usage practices, ensuring that all users of our website are fully informed about how their information is collected, used, and disclosed. By using our website, you agree to the terms and conditions in this Statement of Privacy. As a trusted provider of packing and moving services in San Diego and Dallas, we take your privacy and security seriously, and we strive to maintain the highest standards of data protection.
Collection of Personal Information
We respect your privacy and only collect personal information from you when you voluntarily provide it to us. However, there may be instances where we require certain personal information from you to provide you with the products or services you have requested. This information may include your name, email address, phone number, mailing address, and payment information. We will use your personal information only to communicate with you about the products and services you have requested from us. Please be assured that we do not collect any personal information about your computer hardware and software. You may provide your personal information to us by visiting our website, filling out a form, or interacting with other resources we offer.
Use of Personal Information
Flexdolly utilizes personal information provided by its customers to fulfill service orders and deliver requested services. In addition to this, Flexdolly may use customer information to promote other products or services that may be of interest to them. Such promotional activities may be carried out through email marketing communications or surveys.
It is important to note that Flexdolly will not transfer any customer’s personal information to third parties, unless it is on behalf of external business partners offering services that may be of interest to customers. However, in such cases, only the necessary personal information needed to inform customers about the offering will be provided.
Flexdolly may engage other companies to provide specific services such as customer support, transaction processing, service provision, or statistical analysis of their services. In such cases, only the minimum amount of personal information necessary to provide these services will be shared with these companies.
Flexdolly will never collect, use, or disclose any sensitive personal information, such as religious beliefs, political affiliations, or race, without explicit consent from the customer.
Flexdolly may access or disclose personal information if required to do so by law or if it is necessary to conform to legal processes served on Flexdolly or to protect and defend the rights or property of the company or its website, including acting under exigent circumstances to protect the personal safety of users of Flexdolly or the public.
Personal information collected on the Flexdolly website may be processed and stored in countries where the company or its affiliates, subsidiaries, or agents operate. By using the Flexdolly website, customers consent to the transfer of their information to any such country outside their own.
How does Flexdolly use your personal information?
Flexdolly may collect, use, hold, and disclose your personal information for a range of purposes, which include:
Security of Personal Information
Flexdolly takes the security of your personal information seriously and uses various technologies to protect it from unauthorized access, use, or disclosure. We store your information in secure computer systems with limited access, including your name, address, and credit card details. To further ensure the security of your data, we work with trusted third-party technology vendors who use data encryption technology. However, it’s important to note that no method of transmission over the internet or electronic storage is completely secure. While we take commercially reasonable measures to protect your information, we cannot guarantee its absolute security.
Children’s privacy
At Flexdolly, protecting the privacy of children is important to us. Therefore, our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect any personally identifiable information from anyone under 18 years old. If you are a parent or guardian and become aware that your Child has provided us with Personal Data, please contact us immediately. If we discover that we have collected Personal Data from children without verification of parental consent, we take prompt steps to remove that information from our servers.
Changes of this privacy policy
We may update our Privacy Policy from time to time to ensure it reflects the latest best practices and legal requirements. We will notify users of any material changes by posting the new Privacy Policy on our website and by email and/or a prominent notice on our platform prior to the change becoming effective. We encourage users to periodically review our Privacy Policy to stay informed of how we are protecting their information. Changes to our Privacy Policy are effective when they are posted on our website.
Your acceptance of this privacy policy
When you use the Flexdolly website, you are indicating your acceptance of our Privacy Policy. If you do not agree with the terms of this policy, please do not use our website. If we make any changes to our Privacy Policy, your continued use of the website following the posting of those changes will indicate your acceptance of the updated policy.
Contact us
For any questions or concerns regarding this Statement of Privacy, Flexdolly welcomes you to contact us at:
Email: admin@flexdolly.com
Phone: 858-733-0775
We are committed to addressing any issues or inquiries you may have about how we handle your personal information.
Services and Purposes for Processing Personal Data:
Facebook account access – Permissions: Mobile Messaging on behalf of Page; Page Messaging
Google Ads Similar audiences, Facebook Lookalike Audience and Google Ad Manager – Personal Data: Cookies; Usage Data
Facebook Audience Network – Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data
Google Analytics, Google Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels, Analytics collected directly and WordPress Stats – Personal Data: Cookies; Usage Data
Google Analytics Advertising Reporting Features – Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service.
Google Analytics Demographics and Interests reports – Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Backup on Google Drive – Personal Data: various types of Data as specified in the privacy policy of the service
Contact form – Personal Data: address; city; company name; country; county; email address; first name; last name; number of employees; phone number; state; various types of Data; ZIP/Postal code
Mailing list or newsletter – Personal Data: address; city; company name; Cookies; country; county; email address; first name; last name; phone number; profession; state; Usage Data; ZIP/Postal code
Phone contact – Personal Data: phone number
Comment system managed directly – Personal Data: Cookies; email address; first name; last name; phone number; Usage Data; username; website
Google Optimize – Personal Data: Cookies; Usage Data
Font Awesome – Personal Data: Usage Data
Google Fonts – Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
Google Maps widget and YouTube video widget – Personal Data: Cookies; Usage Data
Gravatar – Personal Data: email address; Usage Data
Hotjar HeatMaps & Recordings – Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service
Hostinger Hosting – Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service
Mailchimp widget – Personal Data: Cookies; email address; first name; last name; phone number; Usage Data
Facebook Messenger Customer Chat and LiveChat Widget – Personal Data: Cookies; Data communicated while using the service; Usage Data
Hotjar Poll & Survey widgets – Personal Data: Cookies; Usage Data; various types of Data
Geolocation – Personal Data: geographic position
WordPress.com – Personal Data: various types of Data as specified in the privacy policy of the service
Google Ads Remarketing, Remarketing with Google Analytics, Facebook Remarketing, Google Ad Manager Audience Extension and Google Signals – Personal Data: Cookies; Usage Data
Facebook Custom Audience – Personal Data: Cookies; email address
Google reCAPTCHA – Personal Data: Cookies; Usage Data
Akismet – Personal Data: various types of Data as specified in the privacy policy of the service
Google Tag Manager – Personal Data: Usage Data
Information on opting out of interest-based advertising
Apart from any opt-out feature that is offered by the services mentioned in this document, Users can refer to the dedicated section of the Cookie Policy to obtain more information about how to opt out of interest-based advertising in general.
Further information about the processing of Personal Data
The Service is not directed to children under the age of 13 – Individuals are required to confirm that they are of legal adult age as defined by the applicable laws. In case of minors, they are permitted to use this Website only under the supervision and guidance of a parent or guardian. It is strictly prohibited for individuals who are below the age of 13 to access or use this Website.
Contact information
Owner and Data Controller – Flexdolly LLC
Owner contact email: admin@flexdolly.com
Owner and Data Controller – Flexdolly LLC
Owner contact email : admin@flexdolly.com
This Website collects various types of Personal Data, either directly or through third-party sources, including but not limited to Cookies, Usage Data, unique device identifiers for advertising such as Google Advertiser ID or IDFA, first name, last name, phone number, company name, address, country, state, county, email address, ZIP/Postal code, city, number of employees, profession, username, website, and geographic position.
Detailed information on each type of Personal Data collected can be found in the respective sections of this privacy policy or in specific explanation texts provided prior to the Data collection.
Users may provide Personal Data voluntarily or it may be collected automatically while using this Website, especially in the case of Usage Data.
Unless otherwise specified, all Data requested by this Website is mandatory, and failure to provide such Data may render the Website unable to provide its services. However, where certain Data is not mandatory, Users are free not to provide it without affecting the availability or functionality of the Service.
Users who are unsure about which Personal Data is mandatory can contact the Owner for clarification.
Any use of Cookies or other tracking tools by this Website or by third-party services utilized by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in this document or in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published, or shared through this Website, and are required to confirm that they have obtained the necessary consent from the third-party before providing the Data to the Owner.
Methods of processing – The security of your data is a top priority for us, and we take appropriate measures to ensure that it is not accessed, disclosed, modified, or destroyed without authorization. Our data processing is done using computers and IT tools, following strict organizational procedures and methods that are directly related to the purposes we have indicated. In addition to us, there may be certain individuals who have access to your data, such as those involved in the administration, sales, marketing, legal, or system administration of this website, as well as external parties, like third-party technical service providers, mail carriers, hosting providers, IT companies, and communication agencies, who may act as data processors at our request. We maintain an updated list of these parties that can be requested from us at any time.
Legal basis of processing – The Owner is authorized to process Personal Data of Users if any of the following conditions are met:
1- Users have given explicit consent for one or more specific purposes. Please note that in some jurisdictions, the Owner may process Personal Data until the User objects to such processing (“opt-out”), without requiring consent or any other legal basis.
2- The provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
3- Processing is necessary for compliance with a legal obligation to which the Owner is subject.
4- Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
5- Processing is necessary for the legitimate interests pursued by the Owner or by a third party.
The Owner is willing to provide clarification on the specific legal basis for the processing of Personal Data, including whether the provision of such data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place – The Owner processes the Data in their operating offices and in other locations where the parties involved in the processing are situated. Data transfers may occur to a country other than the User’s own, depending on their location. The User can refer to the section that provides details about the processing of Personal Data to learn about the place of processing of the transferred Data. Additionally, the User has the right to be informed about the legal basis of Data transfers to international organizations governed by public international law and the security measures implemented by the Owner to protect their Data. If such a transfer occurs, the User can obtain further information by referring to the relevant sections of this document or by contacting the Owner using the information provided in the contact section.
Retention time – Personal Data will only be processed and stored for the necessary period required for the purpose they were originally collected. In the event that Personal Data was collected for purposes relating to the performance of a contract between the Owner and the User, it will be retained until the contract has been fully performed. If the Personal Data was collected for the Owner’s legitimate interests, it will be retained for as long as necessary to fulfill these purposes. Specific information regarding the Owner’s legitimate interests can be found in the relevant sections of this document or by contacting the Owner directly. If the User has given consent to the processing of their Personal Data, the Owner may retain it for a longer period as long as consent has not been withdrawn. In certain circumstances, the Owner may be obligated to retain Personal Data for a longer period to comply with legal obligations or orders from authorities. Once the retention period has expired, the Personal Data will be deleted, and the User’s rights, including the right to access, the right to erasure, the right to rectification, and the right to data portability, cannot be enforced.
We collect User Data for various reasons, including providing our Service, meeting legal requirements, responding to law enforcement requests, safeguarding our rights and the rights of Users and third parties, identifying and preventing malicious or fraudulent activity, and carrying out the following activities: Analytics, Remarketing and Behavioral Targeting, Advertising, Heat Mapping and Session Recording, Interaction with Online Survey Platforms, Tag Management, Contacting the User, Accessing Third-Party Accounts, Backup Saving and Management, Content Commenting, Content Performance and Features Testing (A/B Testing), Displaying Content from External Platforms, Hosting and Backend Infrastructure, Interaction with Data Collection Platforms and Other Third Parties, Interaction with Live Chat Platforms, Managing Contacts and Sending Messages, SPAM Protection, Platform Services and Hosting, and Location-Based Interactions.
This website may request some Facebook permissions to carry out actions using the User’s Facebook account and retrieve information, including Personal Data, from it. This service enables the website to connect with the User’s account on the Facebook social network, which is provided by Facebook Inc.
For more details about these permissions, please refer to the Facebook Permissions Documentation and the Facebook Privacy Policy
The permissions requested may include:
-We collect Personal Data for the following purposes and services:
1- Accessing Third-Party Accounts:
This service allows the Website to retrieve Data from the User’s account on a third-party service and perform actions with it. These services are not automatically activated but require explicit authorization from the User.
Accessing Facebook Accounts (by this Website): This service allows the Website to connect with the User’s Facebook account, provided by Facebook, Inc.
The requested permissions are Mobile Messaging on behalf of Page and Page Messaging.
The Place of Processing is the United States, and the Privacy Policy is available for reference.
2- Advertising:
This service allows User Data to be utilized for advertising communication purposes, displayed in the form of banners and other advertisements on the Website, possibly based on User interests. However, not all Personal Data will be used for this purpose, and more information and usage conditions are provided below. Some of the listed services may use Trackers to identify Users or utilize behavioral retargeting techniques to display ads that match the User’s interests and behavior, including those observed outside of the Website. Users can refer to the privacy policies of the relevant services for more information. Such services typically offer the option to opt-out of tracking. Additionally, Users can find more information on how to generally opt-out of interest-based advertising in the “How to opt-out of interest-based advertising” section of this document.
Google Ads Similar audiences: The Similar Audiences service, provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data, is a form of advertising and behavioral targeting that utilizes information from Google Ads Remarketing to display ads to Users with behavior similar to those who have previously used this Website. Personalized ads will be displayed to Users suggested by Google Ads Similar audiences based on this information. Users can opt out of being included in Similar audiences by disabling the use of advertising Trackers at Google Ad Settings. The processing of Personal Data includes Cookies and Usage Data. For more information on Google’s data usage, refer to their partner policy. The service is processed in the United States & Ireland and is subject to this Privacy Policy.
Facebook Audience Network (Facebook, Inc.): This website employs Facebook Audience Network, an advertising service provided by Facebook, Inc. If you wish to understand how Facebook uses data, you can refer to Facebook’s data policy. To operate the Facebook Audience Network service, this website may use mobile device identifiers (such as Android Advertising ID or Advertising Identifier for iOS) and technologies similar to cookies. Audience Network can display advertisements by utilizing the User’s ad preferences, which can be controlled through the Facebook Ad settings. Users can opt-out of specific Audience Network targeting through applicable device settings, like the device advertising settings for mobile phones, or by following the instructions provided in other sections of this privacy policy related to Audience Network, if available. The processing of personal data includes cookies, unique device identifiers for advertising (such as Google Advertiser ID or IDFA), and usage data. The place of processing is in the United States, and for more information, please refer to the privacy policy, and opt-out options provided.
Facebook Lookalike Audience (Facebook, Inc.): This website utilizes Facebook Lookalike Audience, an advertising and behavioral targeting service provided by Facebook, Inc. The service uses data collected through Facebook Custom Audience to display ads to users who share similar behavior to those already in a custom audience list due to their past use of this website or engagement with relevant content across Facebook apps and services. Facebook Lookalike Audience creates personalized ads for users based on this data. Users have the option to opt out of Facebook’s use of cookies for personalized advertising by visiting the opt-out page provided. Personal data processed by this service includes cookies and usage data. The place of processing is the United States and more information can be found in the privacy policy, including the option to opt-out of the service.
Google Ad Manager: Google Ad Manager is an advertising service provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data, that enables website owners to run advertising campaigns in collaboration with external advertising networks, without any direct relationship with them. This service uses the “DoubleClick” Cookie to track user behavior and activity on this website concerning ads, products, and services offered. Users who wish to opt-out of being tracked by various advertising networks may utilize the Youronlinechoices platform. Additionally, users can disable all DoubleClick Cookies by visiting the Google Ad Settings. To gain a better understanding of Google’s data use, it is recommended to consult Google’s partner policy. Personal data processed includes cookies and usage data, and the place of processing is in the United States & Ireland with a privacy policy in effect.
3- Analytics:
The Owner can use the services provided in this section to observe and study web traffic, as well as to monitor and track User activities.
Google Analytics: As per the terms and conditions of Google LLC or Google Ireland Limited depending on how the Owner manages the data, Google Analytics is an online analysis service that may be used by the Owner to keep track of and analyze web traffic. Google Analytics collects Data to generate reports on website activities and share them with other Google services. The Data collected by Google may also be utilized to personalize and contextualize ads on its own advertising network. The Personal Data processed by Google Analytics includes Cookies and Usage Data. The processing of Personal Data is conducted in the United States and is subject to the Privacy Policy and Opt Out options available to Users.
Google Ads conversion tracking: Google Ads conversion tracking is an analytical service offered by Google LLC, or as the case may be, depending on how the Owner manages Data processing. This service links information from the Google Ads advertising network with actions carried out on this Website. The Personal Data processed in this service includes Cookies and Usage Data. This service is based in the United States & Ireland and is subject to Google’s Privacy Policy .
Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.): Hotjar Ltd. provides an analytics service known as Hotjar. The service recognizes the generic Do Not Track headers and refrains from collecting any data associated with the headers. All major browsers have this setting available. Users who wish to opt-out of the service can find the necessary information on Hotjar’s opt-out page. Personal Data processed by the service includes Cookies and Usage Data. The service is processed in Malta and operates in accordance with its Privacy Policy.
Google Analytics Advertising Reporting Features: Google Analytics on this Website is equipped with Advertising Reporting Features that enable the Owner to collect additional information from the DoubleClick cookie (related to web activity) and device advertising IDs (related to app activity). The Owner can use this information to analyze specific behavior and interests data, including traffic data and users’ ads interaction data. The Owner may also collect demographic data (such as information about age and gender), if such feature is enabled. Users have the option to opt out of Google’s use of cookies by visiting Google’s Ads Settings. The Personal Data processed includes cookies, unique device identifiers for advertising (such as Google Advertiser ID or IDFA), and various types of data as specified in the privacy policy of the service. The Place of processing is the United States, and further details can be found in the Privacy Policy and Opt Out section.
Analytics collected directly (this Website): This Website uses an internal analytics system that does not involve third parties.
Personal Data processed: Cookies; Usage Data.
Google Analytics Demographics and Interests reports: Google Analytics Demographics and Interests reports is a feature offered by Google Advertising Reporting, which allows the collection of demographic and interests data within Google Analytics for this website. The term “demographics” refers to age and gender data. Users have the option to opt out of Google’s use of cookies by visiting Google’s Ads Settings . The personal data processed includes cookies and unique device identifiers for advertising, such as Google Advertiser ID or IDFA. The place of processing is in the United States, and more information about privacy policies and opt-out options can be found on Google’s website.
WordPress Stats (Automattic Inc.): WordPress Stats is an analytics service provided by Automattic Inc. Personal Data processed: Cookies; Usage Data. Place of processing: United States – Privacy Policy.
4- Backup saving and management:
This service enables the Owner to store and manage backups of the Website on external servers managed by the service provider itself. These backups may contain the Website’s source code and content, as well as any data that the User submits to the Website.
One example of this service is the Backup on Google Drive, which is a backup management service provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data. The service processes various types of Data, as specified in its privacy policy.
The processing of the data takes place in the United States & Ireland, and the service’s privacy policy can be found on their website.
5- Contacting the User:
Contact Form (on this Website): When a User fills out the contact form with their Data, they give their authorization for this Website to utilize the details provided to respond to requests for information, quotes, or any other type of request as specified by the form’s header.
Personal Data that may be processed includes the User’s address, city, company name, country, county, email address, first name, last name, number of employees, phone number, state, various types of Data, and ZIP/Postal code.
Subscription to mailing list or newsletter (this Website): When a user subscribes to the mailing list or newsletter, their email address will be added to the contact list of recipients who may receive commercial or promotional emails about this Website. The user’s email address may also be added to the list if they sign up to this Website or make a purchase.
Personal Data processed: address, city, company name, cookies, country, county, email address, first name, last name, phone number, profession, state, usage data, ZIP/postal code.
Phone Contact (This Website): If a user provides their phone number, they may be contacted for commercial or promotional reasons related to this Website, as well as for fulfilling support requests.
Personal Data Processed: Phone Number.
Content commenting services allow Users to publish their comments on the content of this Website. Depending on the Owner’s settings, Users may leave anonymous comments. If the User provides their email address, it may be used to send notifications of comments on the same content. Users are responsible for the content of their comments.
If a third-party content commenting service is installed, it may collect web traffic data for the pages where the comment service is installed, even if Users do not use the content commenting service.
Comment system managed directly (this Website): This Website has its own internal content comment system.
Personal Data processed: Cookies; email address; first name; last name; phone number; Usage Data; username; website.
7- Content performance and features testing (A/B testing)
The services provided in this section enable the Owner to monitor and analyze User behavior and response to changes made to the structure, text, or any other element of this Website.
Google Optimize: Google Optimize is a service for A/B testing provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data.
Google may use Personal Data to customize and personalize advertisements on its own advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States & Ireland – Privacy Policy.
8- Displaying content from external platforms
This category of service enables you to view content hosted on external platforms directly from the pages of this Website and interact with them. It is important to note that even when Users do not use such services, they might still collect web traffic data for the pages where the service is installed.
Font Awesome (Fonticons, Inc.): Font Awesome is a typeface visualization service offered by Fonticons, Inc. that permits this Website to feature such content on its pages.
Processed Personal Data: Usage Data.
Processing Location: United States – Privacy Policy
Google Fonts: Google Fonts is a typeface visualization service provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data, that allows this Website to incorporate such content on its pages.
Processed Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service.
Processing Location: United States – Privacy Policy.
Google Maps widget: Google Maps is a maps visualization service offered by Google LLC or Google Ireland Limited depending on how the Owner manages the data, that allows this Website to incorporate such content on its pages.
Processed Personal Data: Cookies; Usage Data.
Processing Location: United States & Ireland – Privacy Policy
YouTube video widget: YouTube is a video content visualization service provided by Google LLC or depending on how the Owner manages the Data processing, that allows this Website to incorporate such content on its pages.
Processed Personal Data: Cookies; Usage Data.
Processing Location: United States – Privacy Policy
Gravatar (Automattic Inc.): Gravatar is an image visualization service provided by Automattic Inc. that permits this Website to feature such content on its pages. It should be noted that if Gravatar images are used for comment forms, the commenter’s email address or parts of it may be sent to Gravatar, even if the commenter has not signed up for that service.
Processed Personal Data: email address; Usage Data.
Processing Location: United States – Privacy Policy
9- Heat mapping and session recording
Heat mapping services are utilized to indicate the areas of a web page where Users frequently move their mouse or click. This allows for the identification of points of interest and the monitoring and analysis of web traffic and User behavior. Certain services may also record and store sessions for later visual playback.
Hotjar HeatMaps & Recordings (Hotjar Ltd.): Hotjar HeatMaps & Recordings, provided by Hotjar Ltd., is a service that offers both session recording and heat mapping. Hotjar respects generic “Do Not Track” headers, which enables the browser to inform its script not to collect any of the User’s data. This option is available in all major browsers, and Hotjar’s opt-out information is available on their website.
Personal Data processed by Hotjar includes Cookies, Usage Data, and other data types that are specified in their privacy policy.
Hotjar Ltd. is based in Malta, and their Privacy Policy and opt-out information can be found on their website.
10- Hosting and backend infrastructure
The aim of this service is to store Data and files that allow the Website to operate and be distributed, as well as to offer an existing infrastructure to support specific features or components of the Website.
Certain services mentioned below, if applicable, may use servers distributed across different locations, making it challenging to identify the exact place where Personal Data is stored.
Hostinger Hosting: Hostinger Hosting is a hosting service provided by Hostinger International Ltd, which may process Personal Data including Cookies and Usage Data, as well as various types of Data as specified in the service’s privacy policy.
Place of processing: United States, United Kingdom, Netherlands, Singapore, Brazil, Lithuania, Indonesia, India – Please refer to their Privacy Policy.
11- Interaction with data collection platforms and other third parties
This service allows Users to access data collection platforms or other services directly from this Website, enabling them to save and reuse data. If such services are installed, they may collect browsing and Usage Data on the pages where they are installed, regardless of whether Users actively use the service or not.
Mailchimp widget (The Rocket Science Group LLC): The Mailchimp widget is a service that allows Users to interact with the Mailchimp email management and message sending service provided by The Rocket Science Group LLC.
Personal Data processed: Cookies; email address; first name; last name; phone number; Usage Data.
Place of processing: United States – Privacy Policy
12- Interaction with live chat platforms
This service enables Users to communicate with third-party live chat platforms directly from the pages of the website, allowing Users to contact and receive support from the website’s customer service. If this service is installed, it may collect browsing and Usage Data from the pages where it is installed, even if Users do not actively use the service. Additionally, live chat conversations may be logged.
Facebook Messenger Customer Chat (Facebook, Inc.): The Facebook Messenger Customer Chat is an example of this service, which enables Users to interact with the Facebook Messenger live chat platform provided by Facebook, Inc. The personal data processed by this service includes cookies, data communicated while using the service, and Usage Data. The place of processing is the United States – Privacy Policy
LiveChat Widget (LiveChat, Inc.): This service enables Users to directly interact with third-party live chat platforms from the pages of this Website for the purpose of contacting and being contacted by this Website support service. The LiveChat Widget is a specific example of this type of service, provided by LiveChat, Inc. When installed, the LiveChat Widget may collect browsing and usage data, even if Users do not actively use the service. Personal data processed by the LiveChat Widget includes cookies, data communicated while using the service, and usage data. The LiveChat Widget is processed in the United States, and you can find more information about their privacy policy
13- Interaction with online survey platforms
This type of service enables Users to directly interact with third-party online survey platforms from the pages of this Website. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Hotjar Poll & Survey Widgets (Hotjar Ltd.): Hotjar Poll & Survey widgets (Hotjar Ltd.) are services that allow interaction with the Hotjar platform provided by Hotjar Ltd. Hotjar complies with generic “Do Not Track” headers. This means that the browser can instruct its script not to collect any of the User’s data. This setting is available in all major browsers. Personal Data processed: Cookies; Usage Data; various types of Data.
Place of processing: Malta – Privacy Policy – Opt Out
14- Location-based interactions
Geolocation (this Website): This Website has the capability to collect, utilize, and distribute User location data in order to offer location-based services. The majority of browsers and devices provide options to disable this feature by default. However, if the User has given explicit consent, their location data may be tracked by this Website.
Personal Data processed: geographic position.
15- Managing contacts and sending messages
This type of service allows the management of a database of contact information, such as email and phone contacts, to communicate with Users. These services may also collect data on the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailchimp (The Rocket Science Group LLC): Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.
Personal Data processed by Mailchimp includes address, company name, cookies, country, email address, first name, last name, phone number, usage data, username, and various types of data.
Mailchimp’s place of processing is in the United States – Privacy Policy
These services are necessary for the hosting and operation of key components of this Website, which enable the Owner to provide this Website through a unified platform. Such platforms offer the Owner a wide range of tools, including analytics, user registration, commenting, database management, e-commerce, and payment processing, which may involve the collection and management of Personal Data.
Due to the use of geographically distributed servers, the actual location where the Personal Data is stored may be difficult to determine.
WordPress.com (Automattic Inc.): is a platform used by the Owner to build, run and host this Website. Personal Data processed: various types of Data, as outlined in the service’s privacy policy.
Place of processing: United States – Privacy Policy.
17- Remarketing and behavioral targeting
This type of service enables this Website and its partners to display ads tailored to the User’s past use of this Website. This is achieved by tracking Usage Data and using Trackers to collect information which is then shared with partners managing remarketing and behavioral targeting activities. Some services offer remarketing based on email address lists.
In addition to any opt-out feature provided by the services below, Users may also opt-out of certain advertising features through applicable device settings, such as device advertising settings for mobile phones or general ads settings. To opt-out of online behavioral advertising, users can visit the Network Advertising Initiative opt-out page.
Google Ads Remarketing: Google Ads Remarketing is a service that allows the Owner to target advertisements based on the User’s past interactions with this Website, using data collected by Google LLC or Google Ireland Limited depending on how the Owner manages the data. This service connects the activity on this Website with the Google Ads advertising network and the DoubleClick Cookie.
Users have the option to opt-out of Google’s use of cookies for personalized advertising by visiting Google’s Ads Settings. The personal data processed by this service includes Cookies and Usage Data. The service is processed in the United States & Ireland, and information on how to opt-out can be found in the respective Privacy Policies
Remarketing with Google Analytics: Remarketing with Google Analytics is a service for behavioral targeting and remarketing, offered by Google LLC or Google Ireland Limited, based on how the data processing is managed by the Owner, combines the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie to provide remarketing and behavioral targeting capabilities. This service processes Personal Data such as Cookies and Usage Data.
Users have the option to opt out of Google’s use of cookies for advertising personalization by visiting Google’s Ads Settings.
Place of processing: United States & Ireland) – Privacy Policy – Opt Out
Facebook Custom Audience (Facebook, Inc.): Facebook Custom Audience is a remarketing and behavioral targeting service offered by Facebook, Inc. This service links the activity of this Website with the Facebook advertising network.
If Users wish to opt out of Facebook’s use of cookies for ads personalization, they can do so by visiting the opt-out page.
The Personal Data processed includes Cookies and email addresses. This service is processed in the United States, and Facebook’s Privacy Policy provides further information on their data processing practices and the opt-out process.
Google Ad Manager Audience Extension: Google Ad Manager Audience Extension is a service that enables remarketing and behavioral targeting provided by Google LLC or by Google Ireland Limited, depending on how the Owner processes the Data. This service tracks the visitors of this Website and enables selected advertising partners to display targeted ads to them on various websites.
The processed personal data includes cookies and usage data.Place of processing: United States & Ireland) – Privacy Policy – Opt Out
Google Signals: As part of its services, this Website utilizes Google Signals, a Google Analytics feature that enables the association of visitation information collected from this Website with Google information from signed-in Google-account users who have consented to this association for the purpose of personalized advertising. The Google information that may be used for this purpose includes user location, search history, YouTube history, and data from partner sites. The aggregated and anonymized insights from these data sets are used to better understand Users’ cross-device behaviors.
If a User falls under the described association, they may access and/or delete such
Data via My Activity provided by Google.
The processed personal data includes cookies and usage data.Place of processing: United States & Ireland) – Privacy Policy – Opt Out
18- SPAM protection
This service is designed to analyze the traffic on this Website, which may include Personal Data of Users, in order to identify and filter out any traffic, messages, or content that may be considered SPAM.
Google reCAPTCHA: Google reCAPTCHA is a service that helps protect websites from spam and abuse by analyzing website traffic and identifying potentially harmful activity. The service is provided by Google LLC or Google Ireland Limited, depending on how the website owner manages the data processing.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use
The processed personal data includes cookies and usage data.Place of processing: United States & Ireland) – Privacy Policy – Opt Out
Akismet (Automattic Inc.): Akismet is a service that protects against spam and is provided by Automattic Inc. This service processes various types of data, as specified in its privacy policy.
Place of processing: United States – Privacy Policy
19- Tag Management
This service assists the website owner in centrally managing the tags or scripts required on the website. Consequently, users’ data may flow through these services and may be retained.
Google Tag Manager: Google Tag Manager is a tag management service offered by Google LLC or Google Ireland Limited, depending on how the owner handles the data processing.
Personal Data processed: Usage Data.Place of processing: United States & Ireland) – Privacy Policy
Information on opting out of interest-based advertising
Apart from any opt-out feature that is offered by the services mentioned in this document, Users can refer to the dedicated section of the Cookie Policy to obtain more information about how to opt out of interest-based advertising in general.
Further information about the processing of Personal Data
The Service is not directed to children under the age of 13 – Individuals are required to confirm that they are of legal adult age as defined by the applicable laws. In case of minors, they are permitted to use this Website only under the supervision and guidance of a parent or guardian. It is strictly prohibited for individuals who are below the age of 13 to access or use this Website.
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Details about the right to object to processing: One of the rights Users have is the right to object to the processing of their Personal Data if it is being processed for public interest, official authority, or the legitimate interests of the Owner. Users can provide a reason specific to their situation to justify their objection. However, if their Personal Data is being processed for direct marketing purposes, they can object to the processing without providing any justification. Users can refer to the relevant sections of the document to determine if their Personal Data is being processed for direct marketing purposes.
How to exercise these rights: To exercise any of their rights, Users can contact the Owner using the contact details provided in the document. The exercise of these rights is free of charge and the Owner will respond as soon as possible, but always within one month.
This website employs trackers. For further information, users can refer to the Cookie Policy
Further details regarding the collection and processing of Data
Legal Action:
The Owner may use the User’s Personal Data for legal proceedings in court or any other legal action that may arise due to the User’s misuse of this Website or related services. It is important to note that public authorities may request the Owner to disclose the User’s Personal Data.
Additional Information about User’s Personal Data:
Apart from the information provided in this privacy policy, the Website may provide the User with more contextual information about the collection and processing of Personal Data upon request for specific services.
System Logs and Maintenance:
To ensure the proper functioning and maintenance of the Website, both the Website and third-party services may collect data files that record the User’s interactions with the Website (System logs), and other Personal Data, such as IP address.
Information Not Contained in This Policy:
If the User requires more information regarding the collection or processing of Personal Data, they may request it from the Owner using the contact information provided at the beginning of this document.
Handling of “Do Not Track” Requests:
This Website does not support “Do Not Track” requests. To find out if any third-party services used by this Website honor “Do Not Track” requests, please refer to their privacy policies.
Changes to This Privacy Policy:
The Owner has the right to modify this privacy policy at any time. Notification of any changes will be given on this page, and where possible, Users will be notified through any contact information available to the Owner. Users are advised to frequently check this page and refer to the date of the last modification listed at the bottom. In the event that changes affect the processing activities performed based on the User’s consent, the Owner will obtain new consent from the User, if necessary.
Definitions and legal references:
Definition of Personal Data: Personal Data refers to any information that enables the identification of a natural person, directly or indirectly, including their personal identification number.
Definition of Usage Data: Usage Data refers to information that is automatically collected by this Website or third-party services used by this Website. This information may include IP addresses, domain names, URI addresses, time of requests, country of origin, browser and operating system features, and other parameters about the User’s IT environment.
Definition of User: The User is the individual who uses this Website, and is often the same person as the Data Subject.
Definition of Data Subject: The Data Subject is the natural person to whom the Personal Data refers.
Definition of Data Processor/Supervisor: The Data Processor or Supervisor is the natural or legal person, public authority, agency, or body that processes Personal Data on behalf of the Data Controller.
Definition of Data Controller/Owner: The Data Controller or Owner is the natural or legal person, public authority, agency, or body that alone or jointly determines the purposes and means of processing Personal Data, including the security measures of this Website. Unless specified otherwise, the Owner of this Website is the Data Controller.
Definition of This Website/Application: This Website/Application is the medium through which User Personal Data is collected and processed.
Definition of Service: The Service is the provision described on this Website/Application or in its relative terms (if available).
Definition of Cookie: Cookies are Trackers that consist of small sets of data stored in the User’s browser.
Definition of Tracker: A Tracker refers to any technology that enables the tracking of Users, such as Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting.
Legal Information: This privacy policy applies only to this Website, unless otherwise stated within the document. The policy has been created based on provisions of multiple legislations, and was last updated on May 15, 2023.
Cookie Policy of Flexdolly Moving & Delivery
This document aims to educate Users about the various technologies used by this Website to achieve its objectives. These technologies allow the Owner to access and store information or utilize resources on a User’s device. These technologies are referred to as “Trackers” in this document unless there is a need to differentiate them. For instance, Cookies can be used on both web and mobile browsers, but they cannot be referred to as Cookies in the context of mobile apps as they are a browser-based Tracker. In such instances, the term Cookies is only used when indicating that specific Tracker.
Some purposes for which Trackers are used may require the User’s consent. Whenever consent is given, it can be withdrawn at any time following the instructions provided in this document.
This Website uses both first-party and third-party Trackers. Third-party providers can access the Trackers managed by them unless otherwise stated. The duration of validity and expiration periods of Cookies and other Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them may expire upon termination of the User’s browsing session.
Users can find more precise and up-to-date information about the duration specification and other relevant information in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Essential Functions for Website Operation and Service Delivery:
This website utilizes “technical” cookies and similar trackers to perform tasks that are crucial for the website’s operation and provision of services.
Third-party Trackers:
The purpose of this service is to host and store data and files necessary for the functioning and distribution of this website, as well as to provide infrastructure for specific features or parts of the website. Some of the services listed below may use servers located in different geographical locations, which may make it difficult to determine where personal data is stored.
Hostinger Hosting: Hostinger Hosting is a hosting service provided by Hostinger International Ltd, which may process Personal Data including Cookies and Usage Data, as well as various types of Data as specified in the service’s privacy policy.
Place of processing: United States, United Kingdom, Netherlands, Singapore, Brazil, Lithuania, Indonesia, India – Please refer to their Privacy Policy.
This service is designed to analyze the traffic on this Website, which may include Personal Data of Users, in order to identify and filter out any traffic, messages, or content that may be considered SPAM.
Google reCAPTCHA: Google reCAPTCHA is a service that helps protect websites from spam and abuse by analyzing website traffic and identifying potentially harmful activity. The service is provided by Google LLC or Google Ireland Limited, depending on how the website owner manages the data processing.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use
The processed personal data includes cookies and usage data.Place of processing: United States & Ireland) – Privacy Policy – Opt Out
Storage duration:
_GRECAPTCHA: duration of the session
rc::a: indefinite
rc::b: duration of the session
rc::c: duration of the session
Other activities involving the use of Trackers:
Basic interactions & functionalities:
This website employs Trackers to facilitate basic interactions and functionalities, granting users access to selected features of the Service and making communication with the Owner more convenient.
Contacting the User:
Mailing list or newsletter (this Website): Rewritten: By signing up for the mailing list or newsletter, the User’s email address will be included in the contact list of those who may receive commercial or promotional email messages about this Website. Your email address may also be added to this list if you register or make a purchase on this Website. The personal data that will be processed includes your address, city, company name, cookies, country, county, email address, first name, last name, phone number, profession, state, usage data, and ZIP/postal code.
Interaction with live chat platforms:
This service enables Users to communicate with third-party live chat platforms directly from the pages of the website, allowing Users to contact and receive support from the website’s customer service. If this service is installed, it may collect browsing and Usage Data from the pages where it is installed, even if Users do not actively use the service. Additionally, live chat conversations may be logged.
Facebook Messenger Customer Chat (Facebook, Inc.): The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.
Personal Data processed: Cookies, Data communicated while using the service and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration: _fbp: 3 months
LiveChat Widget (LiveChat, Inc.): The LiveChat Widget is a service for interacting with the LiveChat live chat platform provided by LiveChat, Inc.
Personal Data processed: Cookies, Data communicated while using the service and Usage Data.
Place of processing: United States – Privacy Policy
Storage duration:
__lc_cid: duration of the session
__lc_cst: duration of the session
__oauth_redirect_detector: duration of the session
Experience enhancement:
This website utilizes trackers to enhance the user’s experience by offering better preference management options and facilitating interaction with external platforms and networks.
Content commenting:
Content commenting services allow Users to publish their comments on the content of this Website. Depending on the Owner’s settings, Users may leave anonymous comments. If the User provides their email address, it may be used to send notifications of comments on the same content. Users are responsible for the content of their comments.
If a third-party content commenting service is installed, it may collect web traffic data for the pages where the comment service is installed, even if Users do not use the content commenting service.
Comment system managed directly (this Website): This Website has its own internal content comment system.
Personal Data processed: Cookies; email address; first name; last name; phone number; Usage Data; username; website.
Displaying content from external platforms:
Google Maps widget: Google Maps is a maps visualization service offered by Google LLC or Google Ireland Limited depending on how the Owner manages the data, that allows this Website to incorporate such content on its pages.
Processed Personal Data: Cookies; Usage Data.
Processing Location: United States & Ireland – Privacy Policy
YouTube video widget: YouTube is a video content visualization service provided by Google LLC or depending on how the Owner manages the Data processing, that allows this Website to incorporate such content on its pages.
Processed Personal Data: Cookies; Usage Data.
Processing Location: United States – Privacy Policy
Storage duration:
PREF: 8 months
VISITOR_INFO1_LIVE: 8 months
YSC: duration of the session
Interaction with data collection platforms and other third parties:
This service allows Users to access data collection platforms or other services directly from this Website, enabling them to save and reuse data. If such services are installed, they may collect browsing and Usage Data on the pages where they are installed, regardless of whether Users actively use the service or not.
Mailchimp widget (The Rocket Science Group LLC): The Mailchimp widget is a service that allows Users to interact with the Mailchimp email management and message sending service provided by The Rocket Science Group LLC.
Personal Data processed: Cookies; email address; first name; last name; phone number; Usage Data.
Place of processing: United States – Privacy Policy
Storage duration: cookies: duration of the session
Interaction with online survey platforms:
This type of service enables Users to directly interact with third-party online survey platforms from the pages of this Website. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Hotjar Poll & Survey Widgets (Hotjar Ltd.): Hotjar Poll & Survey widgets (Hotjar Ltd.) are services that allow interaction with the Hotjar platform provided by Hotjar Ltd. Hotjar complies with generic “Do Not Track” headers. This means that the browser can instruct its script not to collect any of the User’s data. This setting is available in all major browsers. Personal Data processed: Cookies; Usage Data; various types of Data.
Place of processing: Malta – Privacy Policy – Opt Out
_hjAbsoluteSessionInProgress: 30 minutes
_hjCachedUserAttributes: duration of the session
_hjClosedSurveyInvites: 1 year
_hjDonePolls: 1 year
_hjFirstSeen: duration of the session
_hjIncludedInPageviewSample: 30 minutes
_hjIncludedInSessionSample: 30 minutes
_hjLocalStorageTest: duration of the session
_hjMinimizedPolls: 1 year
_hjRecordingEnabled: duration of the session
_hjRecordingLastActivity: duration of the session
_hjSession*: 30 minutes
_hjSessionRejected: duration of the session
_hjSessionResumed: duration of the session
_hjSessionTooLarge: duration of the session
_hjSessionUser*: 1 year
_hjShownFeedbackMessage: 1 year
_hjTLDTest: duration of the session
_hjUserAttributesHash: duration of the session
_hjViewportId: duration of the session
_hjid: 1 year
This Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.
Analytics:
Google Analytics: As per the terms and conditions of Google LLC or Google Ireland Limited depending on how the Owner manages the data, Google Analytics is an online analysis service that may be used by the Owner to keep track of and analyze web traffic. Google Analytics collects Data to generate reports on website activities and share them with other Google services. The Data collected by Google may also be utilized to personalize and contextualize ads on its own advertising network. The Personal Data processed by Google Analytics includes Cookies and Usage Data. The processing of Personal Data is conducted in the United States and is subject to the Privacy Policy and Opt Out options available to Users.
Storage duration:
AMP_TOKEN: 1 hour
_ga: 2 years
_gac*: 3 months
_gat: 1 minute
_gid: 1 day
Google Ads conversion tracking: Google Ads conversion tracking is an analytical service offered by Google LLC, or as the case may be, depending on how the Owner manages Data processing. This service links information from the Google Ads advertising network with actions carried out on this Website. The Personal Data processed in this service includes Cookies and Usage Data. This service is based in the United States & Ireland and is subject to Google’s Privacy Policy .
Storage duration:
IDE: 2 years
test_cookie: 15 minutes
Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.): Hotjar Ltd. provides an analytics service known as Hotjar. The service recognizes the generic Do Not Track headers and refrains from collecting any data associated with the headers. All major browsers have this setting available. Users who wish to opt-out of the service can find the necessary information on Hotjar’s opt-out page. Personal Data processed by the service includes Cookies and Usage Data. The service is processed in Malta and operates in accordance with its Privacy Policy.
Storage duration:
_hjAbsoluteSessionInProgress: 30 minutes
_hjCachedUserAttributes: duration of the session
_hjClosedSurveyInvites: 1 year
_hjDonePolls: 1 year
_hjFirstSeen: duration of the session
_hjIncludedInPageviewSample: 30 minutes
_hjIncludedInSessionSample: 30 minutes
_hjLocalStorageTest: duration of the session
_hjMinimizedPolls: 1 year
_hjRecordingEnabled: duration of the session
_hjRecordingLastActivity: duration of the session
_hjSession*: 30 minutes
_hjSessionRejected: duration of the session
_hjSessionResumed: duration of the session
_hjSessionTooLarge: duration of the session
_hjSessionUser*: 1 year
_hjShownFeedbackMessage: 1 year
_hjTLDTest: duration of the session
_hjUserAttributesHash: duration of the session
_hjViewportId: duration of the session
_hjid: 1 year
Google Analytics Advertising Reporting Features: Google Analytics on this Website is equipped with Advertising Reporting Features that enable the Owner to collect additional information from the DoubleClick cookie (related to web activity) and device advertising IDs (related to app activity). The Owner can use this information to analyze specific behavior and interests data, including traffic data and users’ ads interaction data. The Owner may also collect demographic data (such as information about age and gender), if such feature is enabled. Users have the option to opt out of Google’s use of cookies by visiting Google’s Ads Settings. The Personal Data processed includes cookies, unique device identifiers for advertising (such as Google Advertiser ID or IDFA), and various types of data as specified in the privacy policy of the service. The Place of processing is the United States, and further details can be found in the Privacy Policy and Opt Out section.
Storage duration:
IDE: 2 years
_gcl_*: 3 months
test_cookie: 15 minutes
Google Analytics Demographics and Interests reports: Google Analytics Demographics and Interests reports is a feature offered by Google Advertising Reporting, which allows the collection of demographic and interests data within Google Analytics for this website. The term “demographics” refers to age and gender data. Users have the option to opt out of Google’s use of cookies by visiting Google’s Ads Settings. The personal data processed includes cookies and unique device identifiers for advertising, such as Google Advertiser ID or IDFA. The place of processing is in the United States, and more information about privacy policies and opt-out options can be found on Google’s website.
Storage duration:
IDE: 2 years
_gcl_*: 3 months
test_cookie: 15 minutes
WordPress Stats (Automattic Inc.): WordPress Stats is an analytics service provided by Automattic Inc. Personal Data processed: Cookies; Usage Data. Place of processing: United States – Privacy Policy.
Storage duration: tk_tc: duration of the session
Analytics services managed directly by this Website:
The services contained in this section allow the Owner to collect and manage analytics through the use of first-party Trackers.
Analytics collected directly (this Website): This Website uses an internal analytics system that does not involve third parties.
Personal Data processed: Cookies and Usage Data.
Storage duration: modernizr: indefinite
Content performance and features testing (A/B testing):
The services provided in this section enable the Owner to monitor and analyze User behavior and response to changes made to the structure, text, or any other element of this Website.
Google Optimize: Google Optimize is a service for A/B testing provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data.
Google may use Personal Data to customize and personalize advertisements on its own advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States & Ireland – Privacy Policy.
Storage duration:
_gaexp: 3 months
_opt_awcid: 1 day
_opt_awgid: 1 day
_opt_awkid: 1 day
_opt_awmid: 1 day
_opt_expid: 10 seconds
_opt_utmc: 1 day
Heat mapping and session recording:Heat mapping services are utilized to indicate the areas of a web page where Users frequently move their mouse or click. This allows for the identification of points of interest and the monitoring and analysis of web traffic and User behavior. Certain services may also record and store sessions for later visual playback.
Hotjar HeatMaps & Recordings (Hotjar Ltd.): Hotjar HeatMaps & Recordings, provided by Hotjar Ltd., is a service that offers both session recording and heat mapping. Hotjar respects generic “Do Not Track” headers, which enables the browser to inform its script not to collect any of the User’s data. This option is available in all major browsers, and Hotjar’s opt-out information is available on their website.
Personal Data processed by Hotjar includes Cookies, Usage Data, and other data types that are specified in their privacy policy.
Hotjar Ltd. is based in Malta, and their Privacy Policy and opt-out information can be found on their website.
Storage duration:
_hjAbsoluteSessionInProgress: 30 minutes
_hjCachedUserAttributes: duration of the session
_hjClosedSurveyInvites: 1 year
_hjDonePolls: 1 year
_hjFirstSeen: duration of the session
_hjIncludedInPageviewSample: 30 minutes
_hjIncludedInSessionSample: 30 minutes
_hjLocalStorageTest: duration of the session
_hjLocalStorageTest: duration of the session
_hjMinimizedPolls: 1 year
_hjRecordingEnabled: duration of the session
_hjRecordingLastActivity: duration of the session
_hjSession*: 30 minutes
_hjSessionRejected: duration of the session
_hjSessionResumed: duration of the session
_hjSessionTooLarge: duration of the session
_hjSessionUser*: 1 year
_hjShownFeedbackMessage: 1 year
_hjTLDTest: duration of the session
_hjUserAttributesHash: duration of the session
_hjViewportId: duration of the session
_hjid: 1 year
Targeting & Advertising:This Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.
Advertising:
This service allows User Data to be utilized for advertising communication purposes, displayed in the form of banners and other advertisements on the Website, possibly based on User interests. However, not all Personal Data will be used for this purpose, and more information and usage conditions are provided below. Some of the listed services may use Trackers to identify Users or utilize behavioral retargeting techniques to display ads that match the User’s interests and behavior, including those observed outside of the Website. Users can refer to the privacy policies of the relevant services for more information. Such services typically offer the option to opt-out of tracking. Additionally, Users can find more information on how to generally opt-out of interest-based advertising in the “How to opt-out of interest-based advertising” section of this document.
Google Ads Similar audiences: The Similar Audiences service, provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data, is a form of advertising and behavioral targeting that utilizes information from Google Ads Remarketing to display ads to Users with behavior similar to those who have previously used this Website. Personalized ads will be displayed to Users suggested by Google Ads Similar audiences based on this information. Users can opt out of being included in Similar audiences by disabling the use of advertising Trackers at Google Ad Settings. The processing of Personal Data includes Cookies and Usage Data. For more information on Google’s data usage, refer to their partner policy. The service is processed in the United States & Ireland and is subject to this Privacy Policy.
Storage duration:
AID: 2 years
ANID: 2 years
Conversion: 3 months
DSID: 14 days
FCNEC: 1 year
FLC: 10 seconds
FPAU: 3 months
FPGCLAW: 3 months
FPGCLDC: 3 months
FPGCLGB: 3 months
IDE: 2 years
NID: 6 months
RUL: 1 year
TAID: 14 days
__gads: 2 years
__gsas: 2 years
_gac_: 3 months
_gac_gb_: 3 months
_gcl_au: 3 months
_gcl_aw: 3 months
_gcl_dc: 3 months
_gcl_gb: 3 months
_gcl_gf: 3 months
_gcl_ha: 3 months
id: 2 years
test_cookie: 15 minutes
Facebook Audience Network (Facebook, Inc.): This website employs Facebook Audience Network, an advertising service provided by Facebook, Inc. If you wish to understand how Facebook uses data, you can refer to Facebook’s data policy. To operate the Facebook Audience Network service, this website may use mobile device identifiers (such as Android Advertising ID or Advertising Identifier for iOS) and technologies similar to cookies. Audience Network can display advertisements by utilizing the User’s ad preferences, which can be controlled through the Facebook ad settings. Users can opt-out of specific Audience Network targeting through applicable device settings, like the device advertising settings for mobile phones, or by following the instructions provided in other sections of this privacy policy related to Audience Network, if available. The processing of personal data includes cookies, unique device identifiers for advertising (such as Google Advertiser ID or IDFA), and usage data. The place of processing is in the United States, and for more information, please refer to the privacy policy and opt-out options provided.
Facebook Lookalike Audience (Facebook, Inc.): This website utilizes Facebook Lookalike Audience, an advertising and behavioral targeting service provided by Facebook, Inc. The service uses data collected through Facebook Custom Audience to display ads to users who share similar behavior to those already in a custom audience list due to their past use of this website or engagement with relevant content across Facebook apps and services. Facebook Lookalike Audience creates personalized ads for users based on this data. Users have the option to opt out of Facebook’s use of cookies for personalized advertising by visiting the opt-out page provided. Personal data processed by this service includes cookies and usage data. The place of processing is the United States and more information can be found in the privacy policy, including the option to opt out of the service.
Storage duration: _fbp: 3 months
Google Ad Manager: Google Ad Manager is an advertising service provided by Google LLC or Google Ireland Limited depending on how the Owner manages the data, that enables website owners to run advertising campaigns in collaboration with external advertising networks, without any direct relationship with them. This service uses the “DoubleClick” Cookie to track user behavior and activity on this website concerning ads, products, and services offered. Users who wish to opt-out of being tracked by various advertising networks may utilize the Youronlinechoices platform. Additionally, users can disable all DoubleClick Cookies by visiting the Google Ad Settings. To gain a better understanding of Google’s data use, it is recommended to consult Google’s partner policy. Personal data processed includes cookies and usage data, and the place of processing is in the United States & Ireland with a privacy policy in effect.
Storage duration:
AID: 2 years
ANID: 2 years
Conversion: 3 months
DSID: 14 days
FCNEC: 1 year
FLC: 10 seconds
FPAU: 3 months
FPGCLAW: 3 months
FPGCLDC: 3 months
FPGCLGB: 3 months
IDE: 2 years
NID: 6 months
RUL: 1 year
TAID: 14 days
__gads: 2 years
__gsas: 2 years
_gac_: 3 months
_gac_gb_: 3 months
_gcl_au: 3 months
_gcl_aw: 3 months
_gcl_dc: 3 months
_gcl_gb: 3 months
_gcl_gf: 3 months
_gcl_ha: 3 months
id: 2 years
test_cookie: 15 minutes
Managing contacts and sending messages:
This type of service allows the management of a database of contact information, such as email and phone contacts, to communicate with Users. These services may also collect data on the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailchimp (The Rocket Science Group LLC): Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.
Personal Data processed by Mailchimp includes address, company name, cookies, country, email address, first name, last name, phone number, usage data, username, and various types of data.
Mailchimp’s place of processing is in the United States – Privacy Policy
Remarketing and behavioral targeting:
This type of service enables this Website and its partners to display ads tailored to the User’s past use of this Website. This is achieved by tracking Usage Data and using Trackers to collect information which is then shared with partners managing remarketing and behavioral targeting activities. Some services offer remarketing based on email address lists.
In addition to any opt-out feature provided by the services below, Users may also opt-out of certain advertising features through applicable device settings, such as device advertising settings for mobile phones or general ads settings. To opt-out of online behavioral advertising, users can visit the Network Advertising Initiative opt-out page.
Google Ads Remarketing: Google Ads Remarketing is a service that allows the Owner to target advertisements based on the User’s past interactions with this Website, using data collected by Google LLC or Google Ireland Limited depending on how the Owner manages the data. This service connects the activity on this Website with the Google Ads advertising network and the DoubleClick Cookie.
Users have the option to opt-out of Google’s use of cookies for personalized advertising by visiting Google’s Ads Settings. The personal data processed by this service includes Cookies and Usage Data. The service is processed in the United States & Ireland, and information on how to opt-out can be found in the respective Privacy Policies
Storage duration:
AID: 2 years
ANID: 2 years
Conversion: 3 months
DSID: 14 days
FCNEC: 1 year
FLC: 10 seconds
FPAU: 3 months
FPGCLAW: 3 months
FPGCLDC: 3 months
FPGCLGB: 3 months
IDE: 2 years
NID: 6 months
RUL: 1 year
TAID: 14 days
__gads: 2 years
__gsas: 2 years
_gac_: 3 months
_gac_gb_: 3 months
_gcl_au: 3 months
_gcl_aw: 3 months
_gcl_dc: 3 months
_gcl_gb: 3 months
_gcl_gf: 3 months
_gcl_ha: 3 months
id: 2 years
test_cookie: 15 minutes
Remarketing with Google Analytics: Remarketing with Google Analytics is a service for behavioral targeting and remarketing, offered by Google LLC or Google Ireland Limited, based on how the data processing is managed by the Owner, combines the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie to provide remarketing and behavioral targeting capabilities. This service processes Personal Data such as Cookies and Usage Data.
Users have the option to opt out of Google’s use of cookies for advertising personalization by visiting Google’s Ads Settings.
Place of processing: United States & Ireland) – Privacy Policy – Opt Out
Storage duration:
test_cookie: 15 minutes
IDE: 2 years
_gcl_*: 3 months
Facebook Remarketing (Facebook, Inc.): Facebook Remarketing is a service offered by Facebook, Inc. that involves targeting and remarketing based on user behavior on this Website, which is then connected to the Facebook advertising network.If Users wish to opt out of Facebook’s use of cookies for ads personalization, they can do so by visiting the opt-out page.
The Personal Data processed includes Cookies and email addresses. This service is processed in the United States, and Facebook’s Privacy Policy provides further information on their data processing practices and the opt-out process.
Storage duration: _fbp: 3 months
Facebook Custom Audience (Facebook, Inc.): Facebook Custom Audience is a remarketing and behavioral targeting service offered by Facebook, Inc. This service links the activity of this Website with the Facebook advertising network.
If Users wish to opt out of Facebook’s use of cookies for ads personalization, they can do so by visiting the opt-out page.
The Personal Data processed includes Cookies and email addresses. This service is processed in the United States, and Facebook’s Privacy Policy provides further information on their data processing practices and the opt-out process.
Storage duration: _fbp: 3 months
Google Ad Manager Audience Extension: Google Ad Manager Audience Extension is a service that enables remarketing and behavioral targeting provided by Google LLC or by Google Ireland Limited, depending on how the Owner processes the Data. This service tracks the visitors of this Website and enables selected advertising partners to display targeted ads to them on various websites.
The processed personal data includes cookies and usage data.Place of processing: United States & Ireland) – Privacy Policy – Opt Out
Storage duration:
AID: 2 years
ANID: 2 years
Conversion: 3 months
DSID: 14 days
FCNEC: 1 year
FLC: 10 seconds
FPAU: 3 months
FPGCLAW: 3 months
FPGCLDC: 3 months
FPGCLGB: 3 months
IDE: 2 years
NID: 6 months
RUL: 1 year
TAID: 14 days
__gads: 2 years
__gsas: 2 years
_gac_: 3 months
_gac_gb_: 3 months
_gcl_au: 3 months
_gcl_aw: 3 months
_gcl_dc: 3 months
_gcl_gb: 3 months
_gcl_gf: 3 months
_gcl_ha: 3 months
id: 2 years
test_cookie: 15 minutes
Google Signals: As part of its services, this Website utilizes Google Signals, a Google Analytics feature that enables the association of visitation information collected from this Website with Google information from signed-in Google-account users who have consented to this association for the purpose of personalized advertising. The Google information that may be used for this purpose includes user location, search history, YouTube history, and data from partner sites. The aggregated and anonymized insights from these data sets are used to better understand Users’ cross-device behaviors.
If a User falls under the described association, they may access and/or delete such
Data via My Activity provided by Google.
The processed personal data includes cookies and usage data.Place of processing: United States & Ireland) – Privacy Policy – Opt Out
Managing Preferences and Consent on this Website
There are multiple methods available for users to manage their preferences related to trackers and to provide or withdraw consent, as applicable.
Users can directly adjust their device settings to manage preferences regarding the use or storage of trackers. If the use of trackers is based on consent, users can manage their preferences through the cookie notice or the relevant consent-preferences widget, if available.
Users can also delete previously stored trackers using relevant browser or device features, including those used to remember their initial consent. Clearing browsing history may also remove other trackers stored in the browser’s local memory.
When it comes to third-party trackers, users can manage their preferences and withdraw consent through the opt-out link, third-party privacy policy, or by directly contacting the third party.
Locating Tracker Settings:
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users have the option to manage specific types of Trackers used on mobile applications by opting out through relevant device settings, such as the advertising settings for mobile devices or general tracking settings. To access these settings, users can open the device settings and search for the appropriate option.
Consequences of denying consent:
Users have the choice to grant or withhold their consent. It is important to note that Trackers assist this Website in providing enhanced functionalities and a better experience to Users, as outlined in this document. If a User withholds their consent, the Owner may not be able to offer related features.
Owner and Data Controller
Flexdolly LLC
Owner contact email: admin@flexdolly.com
As the Owner of this Website cannot exercise full control over the use of third-party Trackers, any references made to such Trackers should be deemed indicative. To obtain comprehensive information, Users are advised to refer to the privacy policies of the respective third-party services as listed in this document.
Considering the intricate nature of tracking technologies, Users are recommended to contact the Owner for additional information on the use of such technologies by this Website.
Definitions and legal references
Personal Data (or Data): Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data: Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User: The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject: The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor): The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner): The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website (or this Application): The means by which the Personal Data of the User is collected and processed.
Service: The service provided by this Website as described in the relative terms (if available) and on this site/application.
Cookie: Cookies are Trackers consisting of small sets of data stored in the User’s browser.
Tracker: Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy policy applies only to this Website, unless otherwise stated within the document. The policy has been created based on provisions of multiple legislations, and was last updated on May 15, 2023.
Flexdolly LLC Website Accessibility Policy, last updated Monday the 15th May 2023.
Flexdolly is dedicated to providing an accessible website for all visitors. We believe that everyone should have equal access to our website, regardless of their ability to use assistive technologies such as screen readers, voice recognition software, magnifiers or switch technology. In order to ensure accessibility, we are committed to following the Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1 Levels A and AA, which were created by the World Wide Web Consortium. We also collaborate with accessibility and usability consultants to guarantee that our website is functional. We continuously strive to improve accessibility and welcome feedback on how to enhance the user experience. By using our site, you accept our accessibility policy. If you have any questions or comments, please contact us.
